Security at HomeTurf

We use encryption and Google Cloud infrastructure to protect your personal and financial information.

How We Protect Your Data

Encryption in Transit

Data sent between your browser and HomeTurf is encrypted with TLS.

Secure Authentication

Email verification, secure password requirements, and session management via Firebase Authentication protect your account.

Cloud Infrastructure

Our database, file storage, and server functions run on Google Cloud Platform.

Privacy by Design

Your identity stays anonymous during auctions. Only the lender you choose receives your contact information.

Your Privacy During Auctions

Anonymous Bidding

Lenders never see your name, email, phone number, or street address during an auction.

You Control Access

Only the lender you choose receives your contact details. Other lenders never get access to your identity.

Data Minimization

Your documents are deleted no later than 90 days after your auction closes, or sooner if you ask, unless the law requires us to keep them. A Loan Estimate read by our free Decoder is never stored; its figures are kept for 30 days, with a note of which ad or link brought you to the site, as our Privacy Policy describes.

Technical Security

Encryption

Data sent between your browser and HomeTurf is encrypted with TLS. Our database and file storage run on Google Cloud, which encrypts stored data by default with AES-256.

Secure Cloud Infrastructure

Hosted on Google Cloud Platform. Google Cloud maintains SOC 2 Type II reports.

Access Controls

Access rules on our database and file storage limit each account to its own private data, and no lender can open a borrower's documents.

Authentication Security

Your password is handled by Google's Firebase Authentication, which stores it only in hashed form. HomeTurf's servers never receive your password.

Operational Security

Lender Verification

HomeTurf reviews each lender's NMLS record and state licenses at onboarding, typically within 1 business day. Auctions are shown to lenders; quoting requires an approved NMLS record and a license in the auction's state.

Incident Response

If a security breach affects your information, we will notify you as the law requires.

Vendor Security

Our main vendors (Google Cloud and its Vertex AI service, Firebase, Vercel, SendGrid, Stripe, Sentry) each maintain their own security certifications.

Infrastructure Certifications

Active

TLS Encryption

Data in transit is encrypted with TLS

Active

Encrypted Storage

Stored data is encrypted at rest by Google Cloud (AES-256)

Via GCP

Google Cloud Platform

Google Cloud maintains SOC 2 Type II reports

Via Stripe

PCI DSS Compliance

Stripe is certified to PCI DSS Level 1; HomeTurf does not store card numbers

Your Security Responsibilities

Security is a shared responsibility. Here's how you can help protect your account:

  • • Strong Password: Use a unique password of at least 8 characters for your HomeTurf account
  • • Keep Credentials Private: Never share your login details with anyone
  • • Verify Emails: Check that emails are from @hometurfus.com before clicking links
  • • Update Software: Keep your browser and operating system updated
  • • Secure Devices: Log out when using shared or public computers
  • • Report Issues: Contact us immediately if you notice suspicious activity

Report Security Issues

If you discover a security vulnerability or have concerns about your account security, please contact us immediately. We take all reports seriously and will respond promptly.

Security Reports

support@hometurfus.com

HomeTurf support handles reports of security vulnerabilities and incidents

Support Team

support@hometurfus.com

For account access issues and general security questions

Security FAQs

Is my financial information safe?

We encrypt data in transit and at rest. During auctions, lenders see your credit score, income, and assets only as ranges; in Purchase and Refinance auctions they also see the exact property and loan figures, because accurate offers depend on them.

Who has access to my documents?

Only you and HomeTurf staff can open your documents. No lender receives them, including the lender you choose. When AI reads a document (normally each Beat My Rate Loan Estimate, and a purchase agreement or mortgage statement only if you turn on AI verification), we send it to Google Cloud's Vertex AI, as our Privacy Policy describes. The free Loan Estimate Decoder sends the Loan Estimate you choose to Vertex AI the same way but never stores the file; the figures it read are kept for 30 days, with a note of which ad or link brought you to the site, and no lender sees them. If Google's automated safety checks flag a request as possible misuse, Google may log it, including the document, for up to 90 days, and authorized Google employees may review it. Your documents are deleted no later than 90 days after your auction closes, unless the law requires us to keep them, and you can ask us to delete them sooner, at any time, by emailing privacy@hometurfus.com. After we delete a file or the information read from it, it can stay in our cloud provider's recovery storage for up to 7 days, where only HomeTurf administrators can restore it.

Do you sell my data?

No. We never sell, rent, or trade your personal information to third parties for marketing purposes.

How do you verify lenders?

Lenders provide their NMLS number and the states where they hold a license. HomeTurf reviews the lender's NMLS record and state licenses through NMLS Consumer Access at onboarding, typically within 1 business day. Lenders can browse auctions in the meantime; quoting requires an approved NMLS record and a license in the auction's state, which is checked when the lender quotes.

© 2026 HomeTurf Mortgage Marketplace. All rights reserved.

We use essential cookies to keep you signed in and run the site. With your permission, we also load three advertising and analytics tags on our public pages, from Meta, Google Analytics and Reddit, to measure our ads and, through Meta and Reddit, to show HomeTurf ads to people who visited. They never receive your name, email or financial details. See our Privacy Policy.